If you're looking at switching from a bowl to a fountain, the short answer is yes — cats especially drink significantly more from moving water. Here's everything else you'll want to know.
How quickly do automatic feeders dispense food?
Our automatic feeders release portions within seconds of the scheduled time. They're calibrated to prevent jamming with standard dry kibble sizes. Set the portion and time once — it runs on its own from there.
Are water fountains safe for both cats and dogs?
Yes. All fountains use food-grade BPA-free materials with smooth edges, secured electrical components (never exposed to water), and dishwasher-safe bowls for easy cleaning. Safe for cats and dogs of all sizes.
Do you offer free shipping on fountain orders?
Free standard shipping is available on orders over $50 — most fountain orders qualify. Standard delivery is 5–7 business days. Check your cart for current promotions.
What if my pet won't use the feeder?
Give it 1–2 weeks — most pets adjust once they realize the bowl reliably has food. If your pet genuinely won't use it after a month, our 30-day return policy covers you. Contact support for a prepaid return label.
Can gravity feeders handle wet food?
No — gravity feeders rely on weight to dispense and don't work with wet food (it clumps and jams). Use our standard bowls or an automatic feeder designed for wet food if that's what your pet eats.
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