Orders are processed within 1–3 business days of payment confirmation. You will receive a shipping confirmation email with tracking information once your order ships.
Standard Shipping (United States): 5–8 business days after processing
Total estimated delivery time from order placement: 6–11 business days
During peak periods (holidays, sales events), processing may take an additional 1–2 business days.
Once your order ships, you will receive an email with a tracking number. Use it at the carrier website to follow your package. Tracking updates may take 24–48 hours to appear after the shipping label is created.
We currently ship within the United States (including Hawaii and Alaska). International shipping is not available at this time.
If your package has not arrived within 12 business days of your order date, please email us at support@theestore.store with your order number. We will investigate and, if the package is confirmed lost, reship or refund your order at no additional cost.
Please double-check your shipping address before placing your order. We are not responsible for packages delivered to an incorrectly entered address. If you notice an error immediately after ordering, contact us right away and we will do our best to correct it before the order ships.
Shipping questions? Email support@theestore.store. We respond within 1 business day.