Shipping policy

Shipping Policy — Last updated: May 2026

  Orders ship from international supplier warehouses, primarily in Asia. This

  keeps prices low but means longer delivery windows than domestic retailers.

  PROCESSING TIME: 1–5 business days before shipment.

  ESTIMATED DELIVERY:

  • United States: 12–25 business days

  • Canada / UK / Australia: 15–30 business days

  • Europe: 15–30 business days

  • Rest of World: 20–40 business days

  (From ship date, not order date. Excludes weekends/holidays.)

  FREE SHIPPING on US orders over $35.

  TRACKING: You'll get a tracking number by email once shipped. Allow 5–7 days for

   movement to appear. Track at 17track.net.

  CUSTOMS & DUTIES: International orders may be charged customs fees by your

  country. These are the buyer's responsibility and not included in your order

  total.

  DELAYS: Customs processing, peak season (Nov–Jan), weather, and carrier issues

  can cause delays. If your order hasn't arrived within 40 business days of

  shipping, contact us.

  WRONG ADDRESS: Verify your address before ordering. Email us within 12 hours of

  ordering to correct it.

  SPLIT SHIPMENTS: Multi-item orders may arrive in separate packages with separate

   tracking numbers.

  Questions: support@theestore.store — we respond within 2–3 business days.