Fast, reliable delivery to your door
All orders are processed and picked the same business day. Orders placed before 2:00 PM EST will ship same day. Orders after 2:00 PM EST will ship the next business day.
Excludes weekends and holidays
You'll receive an email confirmation when your order ships, along with a unique tracking number. Click the link in that email to monitor your package in real-time from warehouse to doorstep.
Tracking updates every 24 hours
Free shipping on orders over $35. Standard delivery: 5-8 business days. Expedited available: 2-3 business days for $12.99.
All 50 states included. Alaska & Hawaii add 2-3 extra days.
Standard international shipping: 10-21 business days. $24.99 flat rate. Customs and duties apply (buyer responsible).
Includes all provinces and territories.
Standard: 10-21 business days ($24.99). Expedited: 5-10 days ($49.99). Customs/VAT applies to most countries.
UK, Germany, France, Spain, Italy, Netherlands, and more.
Standard: 14-21 business days ($24.99). Expedited: 7-10 days ($49.99). Import duties apply.
Fast reliable service to Oceania.
During peak holiday seasons (mid-November through December), shipping times may extend by 2-3 business days. We recommend ordering by December 18 to guarantee pre-Christmas delivery via expedited shipping. Orders after December 18 may not arrive before Christmas.
Do you ship to P.O. Boxes?
No, we can only ship to physical street addresses for security reasons. Please use a physical address at checkout.
Can I change my address after ordering?
If your order hasn't shipped yet, email support@theestore.store immediately with your order number and new address. We'll update it if possible.
What if my package is late?
Estimated delivery dates are guidelines, not guarantees. If your package is more than 5 days late, contact us with your tracking number and we'll investigate with the carrier.
Is there signature required?
No signature is required for FurFree Pro orders. Packages are left at your doorstep or mailbox. For high-value orders, consider selecting expedited shipping for faster delivery.